Shipping & returns

Shipping rates

We offer easy-to-follow flat-rate shipping for all orders. The cost of shipping will be added to your order prior to check out according to the below rates:

Total purchased Shipping cost
1-5 bottles $24.99
6-11 bottles $19.99
12 bottles or more $14.99
$249 or more Free shipping!

Adult signature required

By law, alcohol must be signed for by an adult over the age of 21. Please ensure that someone will be able to sign for your shipment when specifying your shipping address.

Commercial shipping address preferred

We prefer and recommend that you specify a commercial address as the shipping destination for your order. This will help ensure that an adult over the age of 21 is available to sign for the delivery.

Inclement weather

Due to the temperature-sensitive nature of wine, we prefer and recommend that you not select ground shipping for your order. Should the exterior temperature be exceptionally hot or cold at our warehouse or at your shipping destination we will hold your order for you at no charge until the order is safe to ship. We will contact you should this occur.

Returns and exchanges

We closely monitor the quality and storage conditions of our wines. Accordingly, we guarantee the quality of every bottle we sell. If you find any bottle not to conform to quality standards, we will happily exchange it. All sales are final, however, and we do not accept returns of any kind.

State shipping restrictions

Due to state regulations, we doe not directly ship wine outside of the state of California. However, we can arrange delivery via a third party carrier to certain states on your behalf. Title to, and ownership of, all goods purchased passes from Canopy to the purchaser as it is picked up by a third party carrier from our warehouse in the state of California.

Substitution of out-of-stock vintages

We endeavor to provide accurate and up-to-date information about the availability of specific vintages of the wines that we sell. Sometimes, however, a vintage listed on our web site may be sold out or out of stock. Should another suitable vintage be available, we will undertake to substitute the vintage you ordered with an in-stock vintage of the same wine. We will notify you should this occur.

Terms & conditions

For full terms & conditions, please consult our terms & conditions page.